Ring has attributed a surge in unauthorized devices detected logging into customer accounts on May 28th to a backend update bug. The company explicitly stated that this issue did not arise from a system breach or the compromise of credentials.
A representative from Ring indicated that the firm is currently investigating the matter and is endeavoring to resolve it. Users were strongly encouraged to enable two-factor authentication as a protective measure for their accounts. This is not the first time Ring has faced such challenges, as a major breach in 2019 previously led to the exposure of thousands of credentials.