BBVA is deepening its collaboration with Google Cloud, announcing the deployment of Google Workspace with Gemini to 100,000 employees worldwide . This initiative aims to provide secure generative AI experiences in tools like Gmail, Google Docs, and Google Sheets .
BBVA employees report that automating repetitive tasks with AI saves them an average of approximately three hours per week, freeing up valuable time for more strategic, customer-focused work . The bank has already deployed 11,000 ChatGPT licenses from OpenAI .
Under the new agreement with Google, BBVA employees will use Gemini to summarize, draft, and find information across emails, chats, and files, as well as create professional documents, presentations, spreadsheets, and videos . In addition, they will have access to the standalone Gemini app and NotebookLM, an AI-powered research and writing assistant, to help with tasks like research, generating audio overviews of complex findings, and creating reports .
Juan Ortigosa, global head of Workplace at BBVA, stated that BBVA transformed the way it works with Google Workspace more than ten years ago and expects that the widespread adoption of generative AI across these tools will improve productivity and the work experience of all employees .
In parallel with this AI deployment, the bank has launched a mandatory training program, 'AI Express', focused on the broader use of artificial intelligence . It provides employees with clear principles for secure and responsible AI adoption across use cases . Access to Google Workspace with Gemini, the Gemini app, and NotebookLM will be granted to employees who have completed internal training programs, ensuring that teams are prepared to use these generative AI tools effectively, ethically, and in line with BBVA's AI governance standards .
Elena Alfaro, global head of AI Adoption at BBVA, said that the partnership with Google Cloud allows BBVA to continue transforming how its teams work, make decisions, and collaborate, using the most competitive generative AI models on the market .