The Orange Group announces that it filed a complaint on Monday, 28 July concerning a security incident on one of its information systems. On Friday, 25 July, the Orange Group detected a cyberattack on one of its information systems.
As soon as the attack was identified, the Group's teams, in collaboration with Orange Cyberdefense, quickly mobilized to isolate potentially affected services and minimize any impact.
These isolation measures caused disruption to certain management services and platforms for some of our Business customers, as well as a few Consumer services, primarily located in France. Our dedicated teams are actively engaged in informing and assisting the affected customers.
Our teams have identified and are currently implementing solutions that, while under heightened vigilance, will allow the Group to gradually restore the main affected services by the morning of Wednesday, 30 July.
A formal complaint has been lodged, and the relevant authorities have been notified. We are collaborating closely with them throughout the process.
At this stage of the investigation, there is no evidence to suggest that any internal or customer data has been exfiltrated. We continue to maintain the highest level of vigilance on this matter.
For obvious security reasons, Orange will not provide further comments.